Unsubscribe and refund
You can cancel the subscription with the method published for your operator. You can also contact us for account or refund questions.
How to cancel
Use the instruction for your operator or write to us for help.
Tele2, Bite, Telia
Text STOP GAMING to 1335 to request the cancellation of your subscription. Once the request is processed, no further renewals will be charged.
By email
Email us at help@thegamingclub-ltv.com with your mobile number and we will assist you with cancelling your subscription.
- Send the SMS from your registered mobile number
- No app installation is required
- 01
Send the keyword
Text the opt-out keyword to the short code shown for your operator.
- 02
Get confirmation
You will receive an SMS confirming that the subscription has stopped.
- 03
After cancelling
No further renewals will be charged. You keep access to the games until the end of the period already billed.
Refund policy
How to request a refund.
- You can request a refund within 30 days of the charge, without giving a reason.
- Send your request to help@thegamingclub-ltv.com.
- Include your first and last name, the subscribed mobile number and a contact email.
- State the name of the service (The Gamingclub) and the payment method used.
- We send an acknowledgement by email when we receive your request.
- The refund is processed through the method used for the original billing.
- Cancelling the subscription stops future charges but does not automatically create a refund.
- Nothing in this policy limits your statutory rights as a consumer.
The Gamingclub FAQs
Have questions about The Gamingclub? Our comprehensive FAQ section provides answers to help you maximize your immersive experience.
What do I receive with my The Gamingclub subscription?
With your The Gamingclub subscription, you gain unrestricted access to a vast array of The Gamingclub content, exclusive experiences, personalized recommendations, and regular updates that ensure a continuously engaging and dynamic journey.
How did I get subscribed to The Gamingclub?
You subscribed to The Gamingclub by following our streamlined subscription process, either through your mobile device or via our secure website. Once completed, your account is immediately activated for full access to all immersive features.
Is there a charge for using The Gamingclub?
These subscriptions grant you unlimited access to all our The Gamingclub content and premium features during the active subscription period. Yes, The Gamingclub operates a subscription model (Tele2: €10.00 for 14 days, Bite: €4.20 per week, Telia: €10.00 for 14 days), please refer to our relevant pricing information.
What platforms does The Gamingclub support?
The Gamingclub is accessible on a wide range of platforms, including smartphones, tablets, and compatible PCs. This ensures that you can enjoy your favorite immersive experiences whenever and wherever you choose.
How do I reach customer support?
Our dedicated customer support team is available to assist you. You can reach us through the 'Contact' page on the The Gamingclub platform or email us at help@thegamingclub-ltv.com
How do I cancel my The Gamingclub subscription?
To cancel your subscription, you can do so by texting STOP GAMING to 1335 (for Tele2, Bite, Telia), or by emailing our customer care team at help@thegamingclub-ltv.com.